Testimonials | Navarro Group

We partner with entities that need minimal assistance and organizations who need us to wear many hats in the running of their business. We can work on a project or an as-needed basis, or we can engage with you regularly with support you need. Our goals are client satisfaction, as well as organization efficiency and efficacy.

Take a look at what our clients have to say:

"I have worked closely with Navarro Group through board roles with three different nonprofits. In each experience, Navarro transcends the typical "contractor and client" relationship. They bring a willingness to do whatever it takes to propel the initiative forward and operate as thought partners in how to execute efficiently and expeditiously. Navarro "shows up" as an integral extension of the organization's team as opposed to simply a contracted service provider. This distinction sets them apart from other service providers in an impactful way."

- Dean Thompson,
Women Executives

"The Mint Museum Auxiliary has partnered with Navarro Group for over 10 years. As an organization that is 100% volunteer run, the Auxiliary relies on Navarro for all administrative support. While we could not fulfill our mission without the help of Navarro, it is their kind demeanor, friendly communication and consistent work ethic that makes them shine. I remain grateful for the friendship I have formed with Crystal from Navarro Group and I look forward to working with them for many years to come!"

- Anna Glass,
Mint Museum Auxiliary

"I have had the pleasure of working with Navarro Group for the past 5+ years. I am constantly amazed at the exceptional support and service that they provide, especially our Association Manager, Crystal Smyth. Each staff member is very proactive and listens to the needs of not only our Board but our membership. This group has done a wonderful job learning and understanding what our organization is about, including the structure, culture, and community. They are the utmost and consummate professionals who can perform at a highly skilled, ethical, and professional level while treating their clients with the utmost dignity and respect. They not only support us in our current roles but also work with us to incite change and promote growth within the organization, assisting with everything from events to newsletters to acting as the liaison between the board and our membership. They are always willing to offer outside-the-box thinking and utilize their experience with other groups to help us grow.

We have been so pleased with Navarro Group's professionalism and hear that echoed from people throughout our organization, including at the International level. I highly recommend this organization to assist with your needs!"

- Heather J. Hopkins, RPA
BOMA Greater Charlotte

"All of my interactions with Navarro Group have begun with full confidence that the experiences would be efficient and delightful. After many years and many interactions, I have never been disappointed. Congratulations, Navarro Group! May you have at least 18 more years, bringing smiles to very satisfied clients."

- Pat Crull,
International Women's Forum,
Women Executives

"I have worked with three members of your team on a regular basis and want to let you guys know that, over the past three years, the Navarro group has been crucial to IFMA's success and BOMA's as well. I know for a fact that Charlotte IFMA would not be where we are today without Kirsten and Penni (we still miss you), and Scottie taking care of the back of store accounting. Kirsten, I love working with you, and appreciate the efforts you put forth for this motley crew of miscreants and naredowells! I have no doubt, regardless of how much we care about our association, we would not be as successful without Navarro and Kirsten."

- Jeff Watson
IFMA and BOMA

" This is a team that you want to have "riding" with you as an organization!!! They get to know your organization priorities, the members, and work hard on give personal attention.
When it comes to execution, they make the logistics look easy, but you know they have spent the time to do their homework on event details.
And there is not 2 day waiting period for a response. They respond timely to a request."

- Maggie Norris,
Women Executives

" Moving the management of our organization to Navarro Group was a game-changing decision. The whole team, especially our association manager Crystal Smyth, is knowledgeable, professional, and to add icing to the cake - fun to work with! They made the transition seamless and so quickly got to know our board and membership, as well as our industry. Their recommendations for our technology and communication systems resulted in much more timely and accurate transmission of information and we almost immediately heard positive feedback from our members. The event execution they provide has been a welcome and valuable tool for our board and various committees. We have complete trust in their financial management and periodic audits have proven that trust is warranted. We can't imagine managing our organization with them!"

- Elizabeth Fulk,
BOMA Greater Charlotte

"Crystal Smyth and the Navarro Group have been invaluable partners on our firm's journey. Their dedication to our mission, coupled with their expertise in project management, board support and financial acumen, has made a profound impact on PMA Nonprofit Leadership's success and the work we do with the Institute for Philanthropic Leadership. Crystal's leadership and the Navarro Group's comprehensive services have helped us reach new heights and I highly recommend their support to any organization or association seeking to enhance its impact."

- Patton McDowell
Institute for Philanthropic Leadership

"I have had the pleasure of working with Navarro as a board member of WINGS Scholarship & Mentoring Program through Women Executives of Charlotte for several years. Navarro's support, attention to detail, incredible organization skills, and true partnership is evident in every action taken by their impressive team. They have become a true extension of our organization's ability to serve our board members, volunteers, partner schools, champions, and scholars with efficiency, care, and best practices. They are always ready and willing to do whatever it takes for us to succeed in our endeavors."

- Sherre' DeMao
WINGS Scholarship Program

"I have had the pleasure of partnering with Navarro Group while serving on the boards of International Women's Forum Carolinas and Women Executives. The team at Navarro Group is professional, patient, and responsive. They seamlessly integrate with the board and become invaluable members of the team. I frequently recommend their services to associations and nonprofit organizations in need of board support, financial management, and event planning."

- Moira LoCascio
International Women's Forum,
Women Executives

"The Mint Museum Auxiliary has worked with Navarro for 15 years. Navarro consistently provides professional and excellent support which allows our organization to thrive. We have come to depend on Navarro for our back-office needs, and we absolutely adore our relationship with them."

- Liz Shuford
Past President,
Mint Museum Auxiliary

Navarro Group is proud to partner with organizations in the Charlotte area and beyond. We thank you for being a part of our 18 year history and we look forward to what's to come.